Atlanta Falcons owner Arthur Blank applauded fans in a letter regarding the success of the first year of the opening of Mercedes-Benz Stadium.
Mercedes-Benz Stadium has been a huge success for the city of Atlanta in terms of drawing tourists to the city, providing a new home for the Atlanta Falcons, being named the home stadium for new MLS club Atlanta United FC, and being selected as the host of the Super Bowl in 2019.
Falcons and Atlanta United FC’s owner Arthur Blank sent out a public letter to fans expressing his gratitude for them for embracing the new venue over the past year. Blank was proud of the Falcons’ efforts in appearing in the playoffs for a second straight season along with Atlanta United getting into the playoffs in their inaugural season.
United also set two MLS records for single-game attendance twice as it showed how welcoming the city was of the arrival of MLS. Blank also noted Mercedes-Benz Stadium’s success in hosting six college football playoff games, the SEC Championship Game and the College Football Playoff National Championship Game.
Mr. Blank also detailed how Mercedes-Benz Stadium has been very successful in terms of fan experience. The venue was voted #1 in the NFL and MLS’ ‘Voice Of The Fan’ surveys for Food and Beverage in value, quality, variety, speed of service, and quality of service. Blank also made concession pricing at Mercedez-Benz a priority of his as he wanted to have the lowest prices in the NFL. He accomplished that as many items such as hot dogs were as low as $2.
Blank also addressed previous concerns at the Georgia Dome which were problems such as long lines and poor service. Adjustments made to concession lines were refill stations for soft drinks and adding a new staff training program to help better assist fans for customer service.
Blank’s commitment to bringing winning a winning culture to Atlantans along with providing excellent experiences while attending Mercedes-Benz Stadium is to be commended. Numerous events such as NCAA basketball and football, NFL, MLS, and concert events will also make the venue a household name.
The goal of Atlanta hosting a Super Bowl by building a new stadium has been accomplished and come February, the city has the potential to be a household name around the world as a top market in the United States along with being a hub of the sports world.